Working together to rebuild the Carolinas.


The Carolinas are our home too. Which is why all of us at Ford Motor Company are committed to helping our family of dealers, customers and all Carolinians restore their lives. And to help those with lost or damaged vehicles, we’re offering you the same pricing as our Ford family employees*. Plus, you won’t have to make a payment until 2019. It’s another way we’re helping Carolinians get back on their feet. After all, we’re all family.


Our Program Options


If You’ve Been Affected, We are Offering You the Same Pricing As our Ford family of Employees.

If you have proof of loss or damage to your vehicle, we’re offering you the same vehicle pricing Ford employees get, in addition to all available public offers. If you have any questions, call your dealer or our Customer Relationship Center at #1-800-392-3673.


Deferred First Payment until 2019 through Ford Credit.

In addition to Ford family employee pricing, Ford Credit is offering a 120-day deferred-payment program – no payments until 2019**. And the Ford Credit approval process is fast and simple.


First Responders Appreciation

To show our appreciation, eligible first-responders will get an additional $1,000 cashback on most Ford and Lincoln vehicles+. That’s a $500 enhancement from our national program. To get started, go to www.fordsalutesthosewhoserve.com to register for the special incentive.


Customer Questions and Concerns


My vehicle is totaled. What do I do?

If you live in the Carolina Regions and have suffered damage or a total loss of your vehicle as result of Hurricane Florence, the first step is to obtain a claim form from your insurance company. Upon presenting the insurance claim form to your dealer, your dealer can then price the vehicle at the special rate shown on the invoice, and add available incentives. The dealer must also keep a copy of the insurance claim in the deal jacket.


What about First Responders?

Eligible First Responders can get $1,000 on most Ford and Lincoln vehicles in addition to all available public incentives. To get started, go to www.fordsalutesthosewhoserve.com to register for the special incentive, then visit the dealership of your choice to get the extra discount on virtually any of our Ford or Lincoln lineup.